Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Resolution Guarantee

  • Each ticket you submit to the technical assist staff will be replied to within about 60 mins. All popular requests are going to be responded to as quickly as possible. Nonetheless, if the help question you have submitted requires help from a proficient administrator, we’ll address the ticket to him and will let you know about the delay.

  • Top quality support service

  • Qualified Tech Assist Service

  • We give you round the clock client help via a super–fast ticketing platform incorporated into your Control Panel. You can easily e–mail us at any time about any of the programs that come installed in advance on the virtual server, this includes the selected Linux OS version, the server admin panel and our custom made Web Hosting Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • Each section of the Web Hosting Control Panel that comes cost–free with your VPS has an inbuilt articles base. You’ll find a range of thorough how to articles and reviews and a number of step by step video training materials that present all the normal website administration duties. You can easy–access them by clicking the Help or Video control keys in the upper right corner of each Control Panel section.