Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance crew is taught to fast care for all Linux cloud hosting clients’ questions and help requests. Via our ticket system, it will be possible to fill in your issue and a support team member will, no doubt go back to you in only maximum sixty minutes. Realistically, practice indicates that the ordinary answer time is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is provided by a crew of skilled technicians that are able to reply to your questions asap. You can easily make contact with the technical support crew by starting a support ticket from your Web Hosting Control Panel or by sending us an e–mail message. On working days, you may as well contact us on the phone or take advantage of the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guide while performing tasks within the Control Panel, it is possible to always click the Help control key and locate your issue in the listing of articles or blog posts that will pop up. We have also turned most of the articles into educational videos. The listing of instructional videos will load if you click the Videos press button located in each section.