Support Channels

  • Video Tutorials

  • Video Lessons

  • Learn easily the simple methods to modify a document or import a database from our line of how–to video training.

  • F.A.Q.

  • A F.A.Q. Section

  • We give you an intuitive Frequently Answered Questions section where you can find answers to the most commonly asked questions.

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  • Ticketing System

  • A Ticketing System

  • Our customer support is at your service 7 days a week to respond to your technical questions. Expect a solution within up to 1–hour after you have sent the ticket.

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Types of Support

  • Shared Hosting Support

  • Cloud Hosting Help & Support

  • If you have problems making use of our Linux cloud hosting services or need to have more resources for your web–sites, just let us know and we’ll give you the best tips and advices.

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  • VPS Hosting Support

  • VPS Help & Support

  • Want some guidance working with the SolusVM admin panel? Your VPS is causing problems? Just notify us, we are happy to provide assistance.

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  • Dedicated Hosting Support

  • Dedicated Hosting Help

  • We’ll be online 7 days a week to give you some help with any given server administration process or to help you tweak the present set–up of your dedicated hosting server.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We have a staff of professional experts ready to assist you with anything associated with your semi-dedicated server. They are on hand 24/7 all year long.
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